Our values are our identity and the core of our purpose

Our vision

Supporting Australian businesses to run safely, responsibly, and efficiently.

Our mission

By planning, installing and maintaining efficient and environmentally sustainable refrigeration and HVAC systems.

Integrity. Innovation. Excellence. Communication.

Our core values

Our four core values – integrity, innovation, excellence and communication – make up our DNA and are the result of building an organisation whose purpose is greater than profit.

We are aware of our footprint and its effect on our people and the environment. This awareness fosters a standard of excellence and a positive culture that positions West Group as an industry leader.

Our values are our identity and the core of our purpose.


We are honest, truthful and always deliver what we promise.


We seek out the best of new technology to harness opportunities for safety, innovation and efficiency.


From our management team to our technicians, we retain an unwavering focus on excellence in everything we do.


We maintain timely, transparent and clear communication across every stakeholder and every project.

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